Support

Support

Something not working, or something that would work better? Write in. Both are worth an email.

ahmad2135+tabautoswitch@gmail.com

Feature requests are as welcome as bug reports. If a step takes more clicks than it should, if an option is hiding where you would never look for it, or if the extension nearly does what you need but stops just short, that is exactly the sort of thing worth writing about. Small usability complaints are the ones that make the biggest difference, so do not talk yourself out of sending one.

You can also open an issue on GitHub if you would rather your request be public.

What helps when reporting a problem

Things that come up often

The rotation drifts by a few seconds on long intervals

Expected. Chrome will not schedule a background alarm more precisely than thirty seconds, and the extension sleeps between switches so it is not burning power. Intervals under thirty seconds are accurate.

It paused or stopped by itself

Open the popup and the reason is printed in red under the options. A rotation stops outright when every tab it was given has been closed. It pauses, keeping your selection, when "Pause when I switch tabs myself" is on and you switched tabs in that window. Working in a different window does not pause it.

The on-page controls never appear

Two common reasons. The option needs site access, which Chrome asks for the first time you turn it on, and declining leaves everything else working. And no extension may draw on Chrome's own pages, the Web Store, the built-in PDF viewer, or local file:// pages, so the bar is silently absent there. The popup and the keyboard shortcuts still control the rotation.

The screen still goes to sleep

The keep-awake option holds only while a rotation is actually playing, and lets go the moment you pause or stop. It also cannot override a system or workplace policy that forces the display off.

Nothing happens on very short intervals

Chrome throttles background work heavily when a window is minimised or the machine is on battery. Keep the rotating window visible.

The keyboard shortcuts do nothing

Chrome allows an extension four suggested shortcuts, so stop and the one-key play/pause toggle ship without keys. Assign them, or rebind any of the four arrows, from the Edit shortcuts link in the popup. Another extension holding the same combination wins, and Chrome will not warn you.

Saying thanks

Answering email and building the requests that come out of it is unpaid work, and gladly so. If you would like to chip in anyway, the tip jar is here. It buys no priority: everyone gets the same answer.

Buy me a coffee